Creating IoT Services has never been easier

Download the Kit

The IoT Service Kit is a board game that brings domain experts out of their silos to co-create user-centric IoT experiences.

Achieve mutual understanding

Clashes and miscommunication between differing perspectives and disciplines can disrupt the workflow. The playful nature of the Kit brings down walls and naturally incites communication.

Stay tangible

The world of IoT is abstract and difficult to talk about. Simply rearranging tokens on the IoT Service Kit map enables teams to make concepts tangible by physically demonstrating those ideas.

Make complex simple

You don’t need be fully immersed in the tech world in order to use the Kit. The IoT Service Kit presents a comprehensive set of current technology that enables everyone to design for IoT.

The Kit consists of three major components: maps, tokens and cards


The maps provide a general environmental context. Create your own to fit your project’s needs.


The 3D printed tokens are physical representations of users, vehicles, and assets that move in space.


There are five types of cards: Sensors, Interactions, Service Cards, Open APIs, and User Cards.

How it works

Choose the environment

IoT is all about the context. Building a smart home is completely different from developing a conference venue.

IoT Service Kit comes with a set of popular pre-designed maps. Choose the one which fits your needs the best or create your own map.

Focus on the journey

IoT Services typically involve many different actors and participants. Tokens allow you to design detailed user journeys through your physical space.

Design Interactions

With cards and tokens you can design each and every interaction that happens as part of your service. Move tokens along the map and have them interact with the stationary cards.

After completing your Service Journey you will have three different outcomes:

Can’t wait to test the Kit?

Print it yourself or at any 3D printing shop

Start creating awesome IoT services

Prizes and honorable mentions

Winners - 2016 UX Magazine Award

“Innovative Tool or Technique”

Finalists - 2016 Service Design Award


Recently presented at

We ❤ Open Source

This Kit is an open source tool for you to use and develop further with the community.

Check it out on Github

The Kit is licensed under Creative Commons CC-BY.

Futurice sponsors open source through the Spice Program.

The OG Creators

Ricardo Brito


Paul Houghton


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This project is brought to you by Futurice, a digital agency focused on Service Design, Consultancy and Software Craftsmanship.